Useful Documents

Downloadable Forms

FACT Adelaide Forms and Student Documents

Forms on this page are provided to help students, employers and workplace clients complete common administration requests. Select the appropriate document from the table below and click its download link.

Available documents include refund and rescheduling requests, corporate and group booking information, the Student Handbook, third-party authority forms, parent or guardian consent, complaints, White Card replacement requests, temporary enrolment and interpreter assistance.

Choosing the Correct Training Form

Please read the form name carefully before downloading it. Supplying the correct information helps FACT Adelaide process your request efficiently.

  • Refund and rescheduling: Use this form when requesting an eligible course change, cancellation or refund.
  • Corporate or group bookings: Use this document when arranging training for employees, contractors or workplace groups.
  • Student Handbook: Review important information concerning enrolment, training, assessment, student support and your responsibilities.
  • Third-party authority: Complete this when authorising another person or organisation to communicate on your behalf.
  • Under-18 consent: A parent or guardian must complete the relevant form for students younger than 18.
  • Complaints: Use the complaints form to provide details of a concern and the outcome you are seeking.
  • White Card replacement: Use this form when requesting a replacement for an eligible White Card previously issued through FACT Adelaide.
  • Interpreter assistance: Submit this form if language assistance may be required during your training.

Before Submitting Your Forms

Check that every required section has been completed and that your contact information is correct. Include supporting documents where requested. Incomplete forms may require follow-up before they can be processed.

Students undertaking nationally recognised training may also require a Unique Student Identifier. You can create or manage your USI through the Australian Government USI service. General information for vocational education students is also available from the Australian Skills Quality Authority.

If you are unsure which document to use, please contact FACT Adelaide before submitting it. Answers to common enrolment and course questions are also available on our frequently asked questions page.

Form Name Link
Refund and Rescheduling Request Form Click Here
Corporate / Group Booking Form Click Here
Student Handbook Click Here
Third Party Form Click Here
Under 18 Parent/Guardian Form Click Here
Complaints Form Click Here
White Card Replacement Click Here
Temporary Enrolment Form Click Here
Interpreter Request Form Click Here